Shipping policy

Shipping Policy

Thank you for shopping with Kiehl Derma. We are committed to preparing your order carefully and providing a smooth shipping experience for customers within the United States.

Shipping Area

We currently ship orders within the United States only.

Order Processing Time

Orders are typically processed within 1–2 business days after payment has been successfully confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options
Shipping Method Estimated Delivery Time Fee
Standard Delivery 3–5 business days $8.00
Expedited Shipping 2–3 business days $15.00

Estimated delivery time begins after your order has been processed and handed over to the shipping carrier.

Tracking Information

Once your order ships, we will send a shipping confirmation email with tracking details when available. Please allow a short time for tracking updates to appear after the carrier receives the package.

Shipping Address Accuracy

Please make sure your shipping address is complete and correct before placing your order. Kiehl Derma is not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information.

Delivery Delays or Package Issues

Shipping may be affected by carrier delays, weather conditions, holidays, or other circumstances outside our control. If your package is delayed, lost, or arrives damaged, please contact us so we can assist you with the next steps.

For shipping-related questions, please contact us:

Trade name: Kiehl Derma
Address: 379 Martin Rd, Union, NJ 07083
Phone: +1 (908) 721-2806
Email: support@feedcs.online